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Contact us

Sales desk

Contact information for financial professionals with questions for our Sales Desk including hypothetical illustrations and help with submitting online applications on FireLight®.

Phone: 855-624-0201
Fax: 855-881-6346
Email: sdadmin@sfgmembers.com

Hours: (Central Time)
Monday - Thursday: 7:30 a.m. - 5:30 p.m.
Friday: 7:30 a.m. - 4:00 p.m.


New business

Contact information for financial professionals and individual investors regarding new business activities.

    Fixed and fixed index annuities   Securities
Mutual funds & variable annuities
New Business phone:   866-388-2452   866-747-3421
Client Services phone:   877-586-0244   866-747-3421
New Business fax:   866-484-4508   866-511-7038
Client Services fax:   877-586-0249   866-511-7038
Hours: (Central Time)   Monday - Thursday: 7:30 a.m. - 5:00 p.m.
Friday: 7:30 a.m. - 12:30 p.m.
  Monday - Friday: 7:30 a.m. - 5:00 p.m.
Overnight mail:   8300 Mills Civic Pkwy
West Des Moines, IA 50266
  Service Center, Mail Zone 547
5801 SW 6th Ave
Topeka, KS 66636-0001
non-money mail:
  P.O. Box 10385
Des Moines, IA 50306-0385
  Sammons Retirement Solutions
P.O. Box 758547
Topeka, KS 66675-8547
Wiring instructions:   Download wiring instructions   Download wiring instructions
2021 holidays:   New Year's Day (Jan 1)
Memorial Day (May 31)
Independence Day (Jul 5)
Labor Day (Sep 6)
Thanksgiving (Nov 25)
Day after Thanksgiving (Nov 26)
Winter Holiday (Dec 24)
Winter Holiday (Dec 27)
  New Year's Day (Jan 1)
Martin Luther King, Jr. Day (Jan 18)
President's Day (Feb 15)
Good Friday (Apr 2)
Memorial Day (May 31)
Independence Day (Jul 5)
Labor Day (Sep 6)
Thanksgiving Day (Nov 25)
Winter Holiday (Dec 24)
For financial professional and individual investor access to inforce and pending policies, please log in to your account at srslivewellservice.com.

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Contact your financial professional for additional information.

If you are a financial professional, enter an access code to sign in or call the Sammons Retirement Solutions Sales Desk at 855-624-0201.

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Variable annuities are designed for long-term investing, such as retirement investing and are subject to market risk including loss of principal.

Investing in mutual funds and variable annuities involves risk, including the potential loss of investment. You should consider the investment objectives, risks, charges, and expenses of the mutual fund or variable annuity and its underlying investment options carefully before investing. The prospectus and/or summary prospectus contain this and other information. You may contact your financial professional, visit srslivewell.com/prospectus, or call 866-747-3421 to obtain a current prospectus. Please read it carefully.

The term financial professional is not intended to imply engagement in an advisory business in which compensation is not related to sales. Financial professionals that are insurance licensed will be paid a commission on the sale of an insurance product.

Securities distributed by Sammons Financial Network®, LLC., member FINRA. Insurance products are issued by Midland National® Life Insurance Company (West Des Moines, IA). Sammons Institutional Group®, Inc. provides administrative services. Sammons Financial Network®, LLC., Midland National® Life Insurance Company, and Sammons Institutional Group®, Inc., are wholly owned subsidiaries of Sammons® Financial Group, Inc. Sammons Retirement Solutions® and Midland Retirement Distributors® are divisions of Sammons Institutional Group®, Inc.

Please view these important product-specific disclosures:

LiveWell® Mutual Fund IRA | LiveWell® Plus Mutual Fund IRA | LiveWell® Variable Annuity | LiveWell® Preferred Fixed Index Annuity | LiveWell® Guarantee Annuity



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