Contact us

Sales desk

Contact information for financial professionals who have questions for our Sales Desk including hypothetical illustrations and submitting applications online with FireLight®.

Phone: 855-624-0201
Fax: 855-881-6346
Email: sdadmin@sfgmembers.com

Hours: (Central Time)
Monday - Thursday: 7:30 a.m. - 5:30 p.m.
Friday: 7:30 a.m. - 4:00 p.m.

 

New business

Contact information for financial professionals and individual investors regarding new business activities.

    Fixed and fixed index annuities   Mutual funds and variable annuities (securities)  
New Business phone:   866-388-2452   866-747-3421
Client Services phone:   877-586-0244   866-747-3421
New Business fax:   866-484-4508   866-511-7038
Client Services fax:   877-586-0249   866-511-7038
Hours: (Central Time)   Monday - Thursday: 7:30 a.m. - 5:00 p.m.
Friday: 7:30 a.m. - 12:30 p.m.
  Monday - Thursday: 7:30 a.m. - 5:00 p.m.
Friday: 7:30 a.m. - 3:00 p.m.
Overnight mail:   8300 Mills Civic Pkwy
West Des Moines, IA 50266
  8300 Mills Civic Pkwy
West Des Moines, IA 50266
Regular/
non-money mail:
  PO Box 10385
Des Moines, IA 50306-0385
  PO Box 9261
Des Moines, IA 50306-9261
Wiring instructions:   Download wiring instructions   Download wiring instructions
         

2026 Holidays

Please note all corporate offices will be closed in observance of the following holidays:

New Years Day
Martin Luther King, Jr. Day
Presidents' Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Thanksgiving
Winter Holiday

Thursday, January 1
Monday, January 19
Monday, February 16
Friday, April 3
Monday, May 25
Friday, June 19
Friday, July 3
Monday, September 7
Thursday, November 26
Friday, December 25

For financial professional and individual investor access to inforce and pending policies, please log in to your account at srslivewellservice.com.

Contact your financial professional for additional information.

If you are a financial professional, enter an access code to sign in or call the Sammons Retirement Solutions Sales Desk at 855-624-0201.

Securities distributed by Sammons Financial Network®, LLC., member FINRA. Insurance products are issued by Midland National® Life Insurance Company (West Des Moines, IA). Sammons Institutional Group®, Inc. provides administrative services. Sammons Financial Network®, LLC., Midland National® Life Insurance Company, and Sammons Institutional Group®, Inc., are wholly owned subsidiaries of Sammons® Financial Group, Inc. Sammons Retirement Solutions® is a division of Sammons Institutional Group®, Inc.

NOT FDIC/NCUA INSURED, MAY LOSE VALUE INCLUDING LOSS OF PRINCIPAL, NO BANK/CU GUARANTEE, NOT A DEPOSIT, NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY.

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38470R-05 | REV 12-25

© 2021-2026 Sammons Retirement Solutions®  |  8300 Mills Civic Parkway, West Des Moines, IA 50266  |  All rights reserved.
Sammons Retirement Solutions® is a division of