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Contact us

Sales desk

Contact information for financial professionals with questions for our Sales Desk including hypothetical illustrations and help with submitting online applications on FireLight®.

Phone: 855-624-0201
Fax: 855-881-6346
Email: sdadmin@sfgmembers.com

Hours: (Central Time)
Monday - Thursday: 7:30 a.m. - 5:30 p.m.
Friday: 7:30 a.m. - 4:00 p.m.


New business

Contact information for financial professionals and individual investors regarding new business activities.

    Fixed and fixed index annuities   Securities
Mutual funds & variable annuities
New Business phone:   866-388-2452   866-747-3421
Client Services phone:   877-586-0244   866-747-3421
New Business fax:   866-484-4508   866-511-7038
Client Services fax:   877-586-0249   866-511-7038
Hours: (Central Time)   Monday - Thursday: 7:30 a.m. - 5:00 p.m.
Friday: 7:30 a.m. - 12:30 p.m.
  Monday - Friday: 7:30 a.m. - 5:00 p.m.
Overnight mail:   4350 Westown Parkway
West Des Moines, IA 50266-1036
  Service Center, Mail Zone 547
5801 SW 6th Ave
Topeka, KS 66636-0001
non-money mail:
  P.O. Box 79907
Des Moines, IA 50325-0907
  Sammons Retirement Solutions
P.O. Box 758547
Topeka, KS 66675-8547
Wiring instructions:   Download wiring instructions   Download wiring instructions
2020 holidays:   New Year's Day
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day
Day after Christmas
  (Follows NYSE holidays)
New Year's Day
Martin Luther King, Jr. Day
President's Day
Good Friday
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day
Christmas Day
For financial professional and individual investor access to inforce and pending policies, please log in to your account at srslivewellservice.com.

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Contact your financial professional for additional information.

If you are a financial professional, enter an access code to sign in or call the Sammons Retirement Solutions Sales Desk at 855-624-0201.

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Variable annuities are designed for long-term investing, such as retirement investing and are subject to market risk including loss of principal.

Investing in mutual funds and variable annuities involves risk, including the potential loss of investment. You should consider the investment objectives, risks, charges, and expenses of the mutual fund or variable annuity and its underlying investment options carefully before investing. The prospectus and/or summary prospectus contain this and other information. You may contact your financial professional, visit srslivewell.com/prospectus, or call 866-747-3421 to obtain a current prospectus. Please read it carefully.

The term financial professional is not intended to imply engagement in an advisory business in which compensation is not related to sales. Financial professionals that are insurance licensed will be paid a commission on the sale of an insurance product.

Securities distributed by Sammons Financial Network®, LLC., member FINRA. Insurance products are issued by Midland National® Life Insurance Company (West Des Moines, IA). Sammons Institutional GroupSM, Inc. provides administrative services. Sammons Financial Network®, LLC., Midland National® Life Insurance Company, and Sammons Institutional GroupSM, Inc., are wholly owned subsidiaries of Sammons® Financial Group, Inc. Sammons Retirement Solutions® and Midland Retirement Distributors® are marketing divisions of Sammons Institutional GroupSM, Inc.

Please view these important product-specific disclosures:

LiveWell® Mutual Fund IRA | LiveWell® Plus Mutual Fund IRA | LiveWell® Variable Annuity | LiveWell® Preferred Fixed Index Annuity | LiveWell® Guarantee Annuity


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