Third party cookie help

If you encounter an issue during your login when using your browser, please navigate to your "Settings" / "Privacy & Security" page and disable (turn off) the "Prevent Cross-Site Tracking" radio button. This will allow you to access the website.

Instructions for iOS

  • Open the “Settings” app, scroll down to find “Apps” 
  • Scroll down to find “Safari”, then scroll down to find “Privacy and Security” section 
  • Disable (turn  OFF)  “Prevent Cross-Site Tracking” 

iOS privacy settings

 

  • Scroll to the bottom and find “Advanced” 
  • Disable (turn  OFF) “Block All Cookies” 

You can now return to the site and login.

 

Instructions for MacOS

  • In Safari, go to “Safari” on the top menu bar. 
  • Select “Settings” (or “Preferences” in older versions) 
  • Click on the “Privacy” tab and Uncheck  ‘Prevent cross-site tracking”  

 

Mac os instructions image for privacy

 

  • Click on the “Advanced” tab in the same window and Uncheck “Block all cookies” 

Mac os allow website to check apple pay

 

  • You can now return to the site and login.

Instructions for Chrome

  1. Click on this link: chrome://settings/cookies
  2. Scroll down to the section titled “See all cookies and site data”
  3. Click on the “Add” button that is located to the right of the sub-section titled, “Sites that can always use cookies” as shown below

 

In the box that pops up on the screen add the following sites:

[*.]sammonsfinancialgroup.com

[*.]srslivewell.com

Note: Each site will need to be entered one at a time. Once you have entered the site address, check the box for “All cookies, on this site only” then simply click the “Add” button.